SHIPPING

The Pet Grocer offers refrigerated delivery for Victoria only, Parcel post available Australia wide and Click and Collect from our bricks and mortar store in South Melbourne. International delivery is currently on hold.

Delivery charge/s are calculated at the check out by determining the contents of your cart and the destination of the goods. The delivery charge is listed separately and included in the total amount due.

AUSTRALIA POST
Non-refrigerated orders will be packed and delivered via Australia Post at a flat rate, Standard $10, Express Post $15, Free delivery for orders over $150. The Pet Grocer dispatch orders within 1-2 days after receiving your online order. Parcels are shipped in and around Australia only.

REFRIGERATED DELIVERY
Our independent refrigerated couriers deliver in Victoria only.
Inner Metro $19 (2-3 days)
CBD & Outer Metro $25 (2-3 days)
Fringe Suburbs $30 (3-5 days)
Prices are flat rates based on distance from our store. The delivery fee added at checkout.

CLICK + COLLECT
If you want to pick up your order from our store in South Melbourne, follow the checkout through to payment and select 'Pick up in-store'. You'll need to add your address to get to this option. Once your order is packed, you'll receive a confirmation email saying your order is ready for Pick up between 11-3 pm at 249 Coventry Street, South Melbourne, seven days.